At SDL, we take great pride in listening to our customers and partners. By understanding their challenges, we can build our solutions around their very specific needs. As those using–and implementing–the technology daily, we need their product ideas so that we can continue to meet their real requirements.
Now we’re formalizing the way we gather these ideas. Our customers and partners can now share ideas for features and enhancements they’d like to see across any of our products. Through SDL Ideas, a new feature within SDL Community, members can liaise directly with our DevOps and product teams on any new suggestions–big or small.
Trivident’s founding partner, Ron Grisnich, commented on the launch, “We see real value in practitioners and those working with the products on a day-to-day basis contributing directly to product roadmaps. Looking forward to seeing some great results from this initiative!”
Once a member of the SDL Community–which is open to customers, partners and developers–you can easily join any of the SDL Ideas product discussions. From there, you make a suggestion, watch the community rate and discuss, and then follow its progress through our development teams.
Working closely with partner communities, SDL will ensure that each idea is evaluated and, where possible, included in future product versions.
Our partners share our excitement for this new way of contributing ideas. Tahzoo is a long established global partner of SDL. The company’s MD for EMEA, Derick Price, says, “We enthusiastically support the introduction of the SDL Ideas feature. We believe it will provide invaluable input for product suggestions and potential improvements by providing access and open discussions with SDL’s product teams.”
Amaze, a SDL full-service digital partner, also welcomes the move. James Sharpe, Strategic Alliances Director at Amaze, says, “SDL Ideas is a great way to involve every customer, partner and developer in developing truly collaborative architectures for the future.”
If you have any idea that you’d like to share with our product and development teams, please sign up to SDL Community. Once a member, set up your personal profile and you’re ready to begin. You can access SDL Ideas through the Community feature or here.